Post Christmas Workshop Closure
Production will be paused for our workshop closure from the 22nd December, re-opening on the 8th January. Please note, all orders placed after the outlined time-frames above will commence production from the 8th January. This must be factored in when calculating production times during this period.
Extended Exchange Period
We will be offering an extended exchange policy until the 10th January 2024 for all full-priced pieces purchased from the 1st November 2023. For items purchased before the 1st November 2023, our standard 14 day exchange policy applies. Pieces must fit the criteria of our standard exchange policy to be eligible for the extended exchange policy.
Please provide Natasha Schweitzer with correct shipping/delivery information as we will not be held responsible for incorrectly entered addresses or an address that is not recognised by Australia Post or International Registered Post.
We are unable to redirect orders after items have been dispatched and we cannot refund or replace items that are tracked as being delivered.
Please email firstname.lastname@example.org for any further information required.